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    • There is a rogue company pretending to be the Debt Advice Service

    We are aware of a rogue company trying to gain business by pretending to be The Debt Advice Service or even the Financial Conduct Authority (FCA), in some occasions even using our logo on WhatsApp messages to trick vulnerable people into thinking they are speaking to a reputable company.  If you have received an email from someone claiming to be from a company and are threating CCJs, Bankruptcy and other legal debt avenues, but are using a Gmail/Outlook/Hotmail etc email address it is extremely unlikely to be genuine.

    If you have spoken to any off-shore company saying they are The Debt Advice Service, please be aware we do not have any off-shore staff members.

    If in doubt please call us on 0800 254 5112 or email us via admin@thedebtadviceservice.co.uk for further advice.

    You can also report any fake contact to the National Cyber Security Centre by following the below instructions;

    ·        a text message, forward it to 7726 – this is free of charge

    ·        an email, forward it to phishing@hmrc.gov.uk

    ·        a message in an application, for example WhatsApp, take a screenshot and email it to phishing@hmrc.gov.uk

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    Lucy R.
    Lucy R.14-11-2020
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    “Always there at the end of the phone if I have any concerns, they’ve really put my mind at ease. Can’t rate them enough. Finally on the road to being debt free. Thank you guys!”
    George
    George18-06-2020
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    “I feel so much better about my debts and life has now started to get put back into perspective, so thank you very much for everything you have done!”
    Judi
    Judi15-01-2021
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    “The entire experience was carried out online and via telephone calls….it was as clear as day. I wish I was bold enough years ago. I can’t recommend you enough.”
    Ty
    Ty17-01-2021
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    “An absolutely excellent service. The representatives on the phone were more than polite and friendly, they made me feel so comfortable making a decision.”
    Amanda
    Amanda20-01-2021
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    “I can’t recommend enough, they are so understanding, non-judgmental and helpful. Finally had a good night’s sleep and can see a light at the end of the tunnel.”
    Loretta
    Loretta01-03-2021
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    “Very professional and helpful. Lifted a weight from my shoulders. Thank you.”

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    We will not charge you a fee for providing you with information to help you decide on an appropriate debt solution. However, if you subsequently enter into debt solution process we may receive payment from the provider for information that we have given to you in advance and/or for assisting you in gathering necessary documentation to begin your chosen solution. Any such fees will be explained in detail by the provider before commencing your chosen debt solution.

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    No one should have to deal with financial troubles alone. Whether you’re looking to resolve your financial struggle once and for all or just want to ease the burden by talking things through, we can offer you information and assistance on how best to proceed. Get in touch today to take the first step towards a better financial future. See if you qualify.

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    The Debt Advice Service and Freeze Debt are trading styles of Pacific Financial Solutions Ltd which is authorised and regulated by the Financial Conduct Authority FRN 688034 and is registered in England & Wales, Registered Office: Ram Mill, Gordon Street, Chadderton, Oldham, England, OL9 9RH. Company number 09404359. ICO registration number ZA207735.
    All information and advice provided by Pacific Financial Solutions Ltd is provided free of charge. However, depending on your chosen debt solution we may pass your details and supporting information to one of our partners / a selected 3rd party to provide you with a service and we may receive remuneration in respect of the work we have done.
    For completeness, if you decide to pursue an Individual Voluntary Arrangement (IVA) one or more of our in-house Insolvency Practitioners (IPs) may act Jointly as Nominee with an IP of another partnered firm and we will receive remuneration for providing that service.
    Our in house IPs are Jason Bowen who is authorised to Act in the UK by the Institute of Chartered Accountants of Scotland (ICAS). Licence no. 22150 and Laura Stewart who is authorised to Act as in the UK by the Insolvency Practitioners Association (IPA). Licence no. 23590.
    Insolvency Practitioners are bound by The Insolvency Code of Ethics in respect of all work relating to Insolvency Appointments.

    *Texts to our short-code SMS number will be charged at your standard network charge. You will not be charged for any replies. By replying “HELP” you agree to receive phone calls, SMS and Email to discuss our services in more detail.

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