Have you received a Penalty Charge Notice (PCN) with the wrong registration number? You’re not alone. Many people face this issue and are unsure about whether or not they still need to pay, or if the PCN was ever intended for them! In this guide, we’ll walk you through everything you need to know about dealing with a PCN with incorrect registration details.
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Do You Have to Pay a PCN with the Wrong Registration Number?
In short, yes.
If the registration number on your PCN doesn’t match your vehicle’s, you might still need to pay. However, it’s crucial to contact the issuer to clarify the situation. Sometimes, a simple mistake can be corrected, and the charge may be waived.
Mistakes in registration numbers can occur due to human error or technical glitches. The first step is to carefully compare the registration number on the PCN with your vehicle’s. If the mistake is minor (e.g., one digit off), it might be a clerical error. Contact the issuing authority and explain the situation. They may ask for proof of your vehicle’s correct registration number and your presence at the location at the specified time.
BEWARE OF FAKE TICKETS
Sadly, even in today’s world, there are still people that want to make a quick buck at the expense of others, and this doesn’t exclude parking tickets. Some people are using fake parking tickets to trick motorists into paying money they don’t actually owe! These kinds of parking ticket scams are everywhere in the UK, so it’s important to be aware of them. Take the time to learn how to spot a fake parking ticket and also how to spot a parking ticket scam!
Must You Pay the Penalty Charge Notice?
A Penalty Charge Notice must be paid within 28 days, or you must file an appeal. Paying within 14 days often entitles you to a discount of up to 50%. If you don’t respond within 28 days, you’ll receive what’s called a charge certificate, giving you longer to pay but also increasing the fine by 50%. This new amount must be paid within 14 days. Ignoring this can lead to a court order and potential involvement from bailiffs.
When you receive a PCN, check the following:
- Date and Time: Ensure the date and time of the alleged infraction are accurate.
- Location: Verify that the location mentioned is where you were parked.
- Vehicle Details: Confirm all vehicle details, not just the registration number.
If you decide to pay, make sure to do it promptly to benefit from any early payment discounts. If you believe the PCN is unjustified, gather evidence and prepare to appeal.
Is a Parking Ticket Legal with the Wrong Registration Number?
A parking ticket remains legally enforceable even if the registration number is incorrect. However, if the error is significant and clearly not your vehicle, contact the issuer immediately to investigate. This could lead to the ticket being cancelled if it’s proven you weren’t responsible.
For example, if the registration number on the ticket is entirely different from yours, there may have been an error in the enforcement process. In such cases, provide photographic evidence of your vehicle’s registration and any other relevant details to support your claim.
Common Mistake: Incorrect Registration Entry
If you entered your vehicle registration incorrectly when paying for parking, this might result in a PCN. This is a common issue, especially with private parking operators. It’s essential to address any such errors promptly to avoid escalation to court action.
When using automated payment systems, double-check the information you enter. An incorrect entry can lead to your vehicle being unrecognised as having paid for parking, resulting in a PCN. If you realise your mistake, contact the parking operator immediately. Some operators may be lenient and void the PCN if you can prove you paid but entered the wrong details.
How to Pay a Penalty Charge Notice
Most councils offer various payment methods, including online payments through their websites. You’ll need your vehicle registration and PCN reference number. If you encounter issues, contact the issuer directly. Note that PCN issuers typically only deal with the registered vehicle owner.
Online payment is usually the most convenient method. Visit the council’s or transport authority’s website, enter your details, and follow the instructions to complete the payment. Save the payment confirmation for your records in case you need it in the future.
How to Appeal a Penalty Charge Notice
You can appeal a PCN within 28 days of it being issused. You’ll need to start with an informal appeal if the notice was left on your vehicle. If rejected, proceed with a formal appeal, presenting your case with supporting evidence. If necessary, you can take your appeal to an independent traffic penalty tribunal. For private parking fines, the process differs slightly, so ensure you follow the correct procedures.
Informal Appeal
An informal appeal is your first step if you believe the PCN was issued in error. Write to the issuer explaining why you think the notice is wrong, and include any supporting evidence such as photos or witness statements. Be clear and concise in your explanation.
Formal Appeal
If your informal appeal is rejected, you can make a formal appeal, also known as making representations. This involves writing a detailed letter to the PCN issuer, outlining your reasons for contesting the fine. Include all relevant evidence and any additional information that supports your case.
Traffic Penalty Tribunal
If your formal appeal is also rejected, you can take your case to an independent traffic penalty tribunal. The tribunal is an impartial body that will review your case and make a final decision. Prepare to present your case clearly, backed by all the evidence you have gathered.
What Happens If You Ignore a PCN?
Ignoring a PCN can lead to severe consequences. Initially, you will receive a charge certificate, which increases the fine by 50%. If you continue to ignore it, the issuer may obtain a court order, and eventually, bailiffs may be involved.
Ignoring a PCN is not advisable. Here’s a breakdown of what could happen:
- Charge Certificate – Issued after 28 days, increasing the fine by 50%.
- Order for Recovery – If the charge certificate is ignored, a court order will be issued, demanding payment.
- Bailiffs – Continued non-payment may result in bailiffs visiting your home to recover the debt.
To avoid these outcomes, either pay the fine or appeal it within the given timeframes.
Tips for Avoiding a PCN
- Read Signs Carefully: Always read parking signs and ticket machine instructions carefully.
- Double-Check Entries: Verify your vehicle registration and other details when using automated systems.
- Display Tickets Correctly: Ensure your parking ticket is visible and correctly displayed in your vehicle.
- Follow Parking Rules: Avoid parking in restricted areas like taxi ranks and bus stops.
- Park Properly: Make sure your vehicle is within marked bays.
Commpn PCN FAQs
Can You Appeal Based on Mitigating Circumstances?
Yes, you can appeal a PCN based on mitigating circumstances. These could include medical emergencies, unforeseen breakdowns, or other unavoidable situations. Provide as much evidence as possible to support your case.
There are also parking ticket loopholes to take into consideration. There are lots of great reasons to appeal a parking ticket, yet many people aren’t aware of them. Familiarise yourself with them to see if you could get out of paying for your parking ticket!
What If You Didn’t Receive the PCN?
If you did not receive the initial PCN and only found out through a charge certificate, you can appeal on the grounds that you were not notified in time. Contact the issuer and explain your situation, and be prepared to provide evidence that you did not receive the notice.
How to Handle a PCN Issued by a Private Parking Company?
Private parking companies follow different rules compared to council-issued PCNs. If you receive a PCN from a private company, check the details carefully. You have the right to appeal, and it’s often worth challenging the fine, especially if there were extenuating circumstances. We’ve written in depth about private parking tickets to help people who may want to appeal or know their rights!
Understanding Your Rights
Knowing your rights can help you effectively deal with PCNs. Familiarise yourself with local parking regulations and the appeals process. Organisations like Citizens Advice can provide guidance and support if you need it.
Seeking Legal Advice
In complex cases, seeking legal advice might be necessary. A solicitor specialising in traffic laws can help you understand your options and represent you if the case goes to court.
Understanding your rights when dealing with PCNs is crucial. Our team has answered frequently asked questions and provided resources for legal advice. Check out our other posts for more information on handling and appealing parking fines.
Not sure you’re in the right place? Confused about your rights? No problem! We have full parking ticket guides that you can browse through! Whether it’s a council issued ticket or a ticket from a private company, we have the information you need!