The Debt Advice Service
  • There is a rogue company pretending to be the Debt Advice Service

    We are aware of a rogue company trying to gain business by pretending to be The Debt Advice Service or even the Financial Conduct Authority (FCA), in some occasions even using our logo on WhatsApp messages to trick vulnerable people into thinking they are speaking to a reputable company.  If you have received an email from someone claiming to be from a company and are threating CCJs, Bankruptcy and other legal debt avenues, but are using a Gmail/Outlook/Hotmail etc email address it is extremely unlikely to be genuine.

    If you have spoken to any off-shore company saying they are The Debt Advice Service, please be aware we do not have any off-shore staff members.

    If in doubt please call us on 0800 254 5112 or email us via admin@thedebtadviceservice.co.uk for further advice.

    You can also report any fake contact to the National Cyber Security Centre by following the below instructions;

    ·        a text message, forward it to 7726 – this is free of charge

    ·        an email, forward it to phishing@hmrc.gov.uk

    ·        a message in an application, for example WhatsApp, take a screenshot and email it to phishing@hmrc.gov.uk

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    Lucy R.
    Lucy R.14-11-2020
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    “Always there at the end of the phone if I have any concerns, they’ve really put my mind at ease. Can’t rate them enough. Finally on the road to being debt free. Thank you guys!”
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    The Debt Advice Service

    We will not charge you a fee for providing you with information to help you decide on an appropriate debt solution. However, if you subsequently enter into debt solution process we may receive payment from the provider for information that we have given to you in advance and/or for assisting you in gathering necessary documentation to begin your chosen solution. Any such fees will be explained in detail by the provider before commencing your chosen debt solution.

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